How much is a call-out to a Nocatee village?

The visit is $80 flat and comes off the repair once you approve it. From there the usual band for an igniter, spark module or surface element is $200–$490, parts and labor together; oven thermostat or temperature sensor runs $180–$530. The firm number is written down after the diagnosis, never before it.

What happens if the same fault comes back?

90 days on labor and 365 days on parts, genuine oem parts on every repair. If the fault we charged for returns inside the labor term we come back to it without a second $80 visit fee.

Do you work on anything other than Thermador?

No. One manufacturer, by choice: Thermador parts, service literature and failure patterns do not transfer from another maker, and a technician who claims every badge is describing a longer diagnostic rather than a shorter one.

Do you do heating or air conditioning?

No — kitchen only. furnaces and central heating and air conditioning, heat pumps and air handlers belong to a licensed HVAC trade, and the home’s ducts with them. What we do open is the Thermador equipment built into the cabinetry, including the duct run and make-up air above its ventilation hood.

Service area

Nocatee villages

A stainless refrigerator wheeled out into the middle of a home garage for a coil clean, water heater and shelving along the wall behind — Seven villages, one ZIP, and a different build era in almost every one.

ZIP 32081

7 villages

One ZIP, one county, and a different build era in almost every one.

Every village below sits inside ZIP 32081 in St. Johns County. The ZIP mails as “Ponte Vedra, FL”, which is why so much appliance paperwork lands in the wrong county — and why a parts desk will sometimes quote you a beach ZIP you do not live in.

What actually differs between them is the vintage of the kitchen and the way the house is laid out: which Thermador package the builder specified, whether the cooking is on an island or a wall run, whether there is a gate to clear before 8:00am, and how much of the equipment is panelled into cabinetry. Those are the things that change a visit.

Coastal Oaks · Twenty Mile · Del Webb Nocatee · Greenleaf Village · Seabrook Village · Crosswater · Lakeside

Scope

What we are called out for in these villages, and what we are not

We open these

Thermador built-in wall ovens
Thermador steam and convection steam ovens
Thermador built-in coffee machines
Thermador ranges and rangetops
Thermador built-in refrigeration and freezer columns
Thermador dishwashers
Thermador ventilation hoods

We do not touch these

furnaces and central heating
air conditioning, heat pumps and air handlers
the home’s heating and cooling ductwork
water heaters and whole-house plumbing

Palm Row Appliance Co. repairs built-in kitchen appliances and nothing else. Furnaces, central heating, air conditioning, heat pumps, air handlers and the home’s duct system are a separate licensed trade: we do not take those calls, quote them or subcontract them. The duct run and make-up air above a ventilation hood are ours, because they belong to the appliance — the house’s heating and cooling ducts are not.

What it costs

What does a call-out to a Nocatee village cost?

The visit is flat. The repair is a band, because the part it needs is decided at the appliance and not on the phone: below is what this work comes to here, parts and labor together, once the diagnostic has said which one it is.

Work	Usual range, parts and labor
Diagnostic visit	$80 flat, credited to the repair
Igniter, spark module or surface element	$200–$490
Oven thermostat or temperature sensor	$180–$530
Bake or broil element	$200–$560
Convection fan or motor	$250–$710

Flat $80 diagnostic covering the visit and the full diagnostic sequence, credited toward the repair once you approve the work. A written estimate follows the diagnosis, and no part is ordered before you have approved that figure. The whole table is on the pricing page.

Questions

What a visit to one of these villages costs

How much is a call-out to a Nocatee village?: The visit is $80 flat and comes off the repair once you approve it. From there the usual band for an igniter, spark module or surface element is $200–$490, parts and labor together; oven thermostat or temperature sensor runs $180–$530. The firm number is written down after the diagnosis, never before it.
What happens if the same fault comes back?: 90 days on labor and 365 days on parts, genuine oem parts on every repair. If the fault we charged for returns inside the labor term we come back to it without a second $80 visit fee.
Do you work on anything other than Thermador?: No. One manufacturer, by choice: Thermador parts, service literature and failure patterns do not transfer from another maker, and a technician who claims every badge is describing a longer diagnostic rather than a shorter one.
Do you do heating or air conditioning?: No — kitchen only. furnaces and central heating and air conditioning, heat pumps and air handlers belong to a licensed HVAC trade, and the home’s ducts with them. What we do open is the Thermador equipment built into the cabinetry, including the duct run and make-up air above its ventilation hood.

Next step

Book a diagnostic visit

Flat $80 diagnostic, credited toward the repair when you approve the work. You get a written estimate before any part is ordered or fitted.

+1 (904) 867-2707 Book online

Diagnostic: $80, credited to the repair
Warranty: 90 days labor · 365 days parts
Parts: Genuine OEM parts
Weekdays: 8:00am – 6:00pm

Sealed-system work is carried out by EPA Section 608 certified technicians.