Privacy
This site collects very little
Not a shortened claim. There is no cookie, no embedded font from someone else's server, and no form on any page.
Set by this site
0 cookies
To third parties
0 requests
The website
Every page here is a static file. Fonts are self-hosted, styles, the small menu script and our own analytics are served from this domain, and the page makes no request to any other host. That is enforced by a Content-Security-Policy header, not just by intention.
There is no tag manager and no advertising pixel; the one session recording is PostHog, described below. Nothing on this site sets or reads a cookie, so there is no consent banner to dismiss.
The site is served by Cloudflare Pages. Like any web host, Cloudflare processes the request itself — IP address, user agent, the URL requested — in order to deliver the page and to absorb abuse. That processing is Cloudflare's, under their own terms; we do not receive, query or store it.
Calls and bookings: when you tap a phone, text, email or booking link on this site, our own analytics stores the IP address of that visit together with the action, so we can see roughly where requests come from. We keep it for 90 days, use it for nothing else, and never sell or share it.
Visit recordings: this site also uses PostHog, a service of PostHog Inc. in the United States, to see how visitors use it. Its script is served from this domain, and what it records is passed on from here to PostHog. It records the pages you view, where you click and how far you scroll, your device and browser type, page-speed measurements, and a replay of the visit in which anything typed into a field is hidden. It sets no cookies; its session data stays in the storage of your open browser tab and is cleared when the tab closes. PostHog receives your IP address, keeps it with this data and uses it to estimate your approximate location. If your browser sends Do Not Track or Global Privacy Control, nothing is recorded. We use it only to improve this site and never sell it; PostHog keeps recordings for 30 days and other usage data for up to one year.
If you call us
Palm Row Appliance Co. takes bookings by phone. When you call, we write down what we need to do the job: your name, the service address, a contact number, the appliance and the symptom. We keep the job record for as long as the warranty terms can be claimed against, and for the period our accounting obligations require.
We do not sell that information, share it for marketing, or add you to a list. It goes to a parts supplier only where a specific part has to be ordered against your job, and only the detail that order requires.
Your choices
Ask us what we hold about you and we will tell you. Ask us to correct it and we will. Ask us to delete it and we will, except where a record has to be kept to honour a live warranty or to satisfy tax and accounting rules — in which case we will say exactly what is being retained and for how long.
Ask on +1 (904) 867-2707 — the same line that books work, and the only way to reach us.
Children
This is a service business for homeowners. We do not knowingly collect information from anyone under 13, and nothing on the site asks for it.
Changes
If this changes — for instance if a booking form is ever added — this page changes first and carries a new date. It was last updated October 12, 2026. Enquiries: Palm Row Appliance Co., Nocatee, Florida.