Contact
One number, business hours, no dispatch queue
Palm Row Appliance Co. takes bookings by phone. There is no ticket form that disappears into a queue and no chatbot standing between you and a technician.
Call to book
+1 (904) 867-2707
Diagnostic
$129
Hours
- Monday – Friday
- 8:00am – 6:00pm
- Saturday
- 9:00am – 4:00pm
- Sunday
- Closed
Calls are returned during business hours. We do not run overnight or emergency service.
How to reach us
- Phone
- +1 (904) 867-2707
- Booking
- By telephone — no form, no mailbox
- Base
- Nocatee, FL · St. Johns County
- Counter
- None — mobile service only
We do not publish a street address because there is no premises for you to visit. Every appointment happens at your kitchen.
Before you call
3 details
What to have ready
The appliance type and its rough age get us to the right parts list. The symptom described in sequence gets us to the right fault. “The steam arrives late, then the cycle finishes cool” is a diagnosis in itself; “it is broken” is a second visit.
If you can reach the rating plate, read it out. On a built-in it is usually behind the door on the frame, or on the side of the cabinet opening. We will not ask you to invent a model number you cannot see — the symptom is more reliable than a guess.
If your appliance is still inside its original factory warranty, say so. BSH Home Appliances should handle it, and we will say the same on the phone rather than sell you a visit you do not need.
Service radius
40 miles
Where we come out to
Nocatee first — Coastal Oaks, Twenty Mile, Del Webb Nocatee, Greenleaf Village, Seabrook Village, Crosswater, Lakeside are all inside ZIP 32081 — then the wider metro within 40 miles. Village pages are here.
- Nocatee
- Ponte Vedra Beach
- Palencia
- World Golf Village
- Fruit Cove / St. Johns
- Deerwood
- Mandarin
- Jacksonville Beach
- San Marco
ZIP 32081 mails as “Ponte Vedra, FL” but sits in St. Johns County. If a vendor has told you that you are in Duval, they have read the mailing city, not the county line.